Help Center

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Returns & Refunds

How i can return the item which i purchased on Rionaskincare.com?

Which types of goods are exempt from being returned

Do I need original proof of purchase to complete return?

Do I need to send the Item to Manufacturer?

Is there any fees or deduction for returns?

Is there any condition where I can not get my refund back?

How much time you take to process my refund?

What should I do if I do not receive refund in given time?

Can I refund item purchased on sale?

Exchange

Do you exchange the item?

Refunds or Exchange for Gifts

Can I get full refund for Gifts?

What if the Item was not purchased as gift?

Postal Charges for Returns

Do I need to pay for postal fees for return?

Where I need to send my return?

Do I need to return the item in post with tracking?

Content Guidelines

Design & Content

What is design & content policy?

What are the Intellectual Property Rights?

What do you mean by Illegal Content?

Can I print or design anything for t-shirt customisation?

Is my content is protected here?

What are my responsibilities as customer?

Riona Beauty Terms of Service

Know more about the terms of service

Overview

SECTION 1 - ONLINE STORE TERMS

SECTION 2 - GENERAL CONDITIONS

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

SECTION 7 - OPTIONAL TOOLS

SECTION 8 - THIRD-PARTY LINKS

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

SECTION 10 - PERSONAL INFORMATION

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

SECTION 12 - PROHIBITED USES

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

SECTION 14 - INDEMNIFICATION

SECTION 15 - SEVERABILITY

SECTION 16 - TERMINATION

SECTION 17 - ENTIRE AGREEMENT

SECTION 18 - GOVERNING LAW

SECTION 19 - CHANGES TO TERMS OF SERVICE

SECTION 20 - CONTACT INFORMATION

Disclaimer

Riona Beauty Disclaimer

Know more about disclaimer

External links disclaimer.

Shipping Policy

Shipping Rates & Policies

Our service arrangement

1. General

2. Shipping Costs

3. Returns 3.1 Return Due To Change Of Mind

3.2 Warranty Returns

4. Delivery Terms 4.1 Transit Time Domestically

4.2 Transit time Internationally

4.3 Dispatch Time

4.4 Change Of Delivery Address

4.5 P.O. Box Shipping

4.6 Military Address Shipping

4.7 Items Out Of Stock

4.8 Delivery Time Exceeded

5. Tracking Notifications

6. Parcels Damaged In Transit

7. Duties & Taxes 7.1 Sales Tax

7.2 Import Duties & Taxes

8. Cancellations

9. Insurance

9.1 Process for parcel damaged in-transit

9.2 Process for parcel lost in-transit

10. Customer service

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